1. Steps to create KPIs of Airline dept
• Identify job purpose of Airline division.
• Identify key responsibilities/key KRAs of this division.
• Identify elements that how to measure each KRA.
• Identify KPI of each KRA.
• Summarize all KPIs of each division.
2. KPIs of each position of Airline field
• Airline director.
• Airline manager.
• Airline assistant.
• Airline supervisor.
• Airline specialist.
• Airline coordinator.
• Airline clerk.
3. Related docs to Airline KPIs
• All Airline job descriptions
• All KPI examples
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