Hospital KPIs

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How to Develop Key Performance Indicators




Hospital KPI

Building hospital KPIs system plays an important role in evaluating job performance of individual parts, divisions and the company’s objectives and performance management system of hospital field in general. The development of hospital KPI metrics help to create measurement systems, information systems throughout the organization.

I. Steps to create KPIs of Hospital examples

1. Setting up job purpose of hospital department.

2. Setting up key responsibilities/key KRAs of the hospital department.

3. Setting up elements that how to measure each hospital KRA.

4. Setting up KPI of each hospital KRA.

5. Summarize all KPIs of each department.

III. KPIs of each position of Hospital field

1. Projected versus actual hospital bed occupancy

2. % of patients leaving against medical advise: Percentage of patients leaving against medical advise relative to all patients hospitalized within the measurement period.

3. % of patients “expired”: Percentage of patients that are “expired” i.e. unfortunately do not survive, relative to all patients hospitalized in the measurement period.

4. % of available hospital beds: Percentage of unoccupied hospital beds relative to all available hospital beds.

5. Average cycle time of hospital beds: Average cycle time (e.g. in hours) of hospital beds in measurement period.

6. Average occupation time of hospital bed: Average time (e.g. in hours) hospital beds are occupied by patients.

7. Average discharge time of patient: Average time a discharge order is written until the patient actually leaves the room.

8. Average length of stay for patients

III. KPIs of each position of Hospital field

• Hospital assistant
• Hospital coordinator
• Hospital consultant
• Hospital chairman
• Hospital manager
• Hospital officer
• Hospital producer
• Hospital president
• Hospital recruiter
• Hospital receptionist
• Hospital secretary
• Hospital team leader
• Hospital VP

IV. Related docs to Hospital KPIs samples

• All Hospital job descriptions
• All KPI examples

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